Return Policy

Return Policy:

Thank you for shopping with us! We strive to ensure your satisfaction with every purchase. Please review our return policy below:

• Made-to-Order Items Only: All items on our website are made to order. Therefore, we only accept exchanges, not returns.
• Exchanges Allowed within 7 Days: Exchanges are permitted within 7 days of receiving your purchase. Beyond this period, we cannot accommodate exchanges. To initiate an exchange please email us at info@wellcollectednyc.com. 
• Condition of Jackets: Jackets must be returned unworn and in the same condition as received. Items that show signs of wear or damage will not be eligible for exchange.
• Shipping Costs: Customers are responsible for the shipping costs associated with returning the item for exchange. We recommend using a trackable shipping method to ensure the safe return of your item.

For any questions or concerns regarding our return policy, please don't hesitate to contact us. We're here to assist you!